Returns & Exchanges
At rappid., we want you to love every piece you wear, but we understand that sometimes the fit or style isn't quite right. We offer a seamless 30-day return policy to ensure your wardrobe remains exactly how you envisioned it.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing